Privacy Policy

Last updated: Aug 1, 2024

At CNS COOP, we are committed to protecting your privacy in accordance with the Washington Privacy Act (WPA). This Privacy Policy explains how we collect, use, and protect your personal information when you visit and use our website, as well as your rights under the WPA.

1. Information We Collect
– Personal Information: We may collect personal information, such as your name, email address, phone number, and other details you provide through contact forms, subscriptions, or account registration.
– Usage Data: We may collect non-personal information, such as your IP address, browser type, device information, and pages you visit on our website. This data helps us improve our website’s performance and user experience.
– Sensitive Data: If applicable, we may collect sensitive data such as racial or ethnic origin, religious beliefs, or health-related information, with your explicit consent.

2. How We Use Your Information
We use your personal information for the following purposes:
– To respond to your inquiries and provide customer support
– To send newsletters, promotional materials, or updates, if you have opted in
– To improve and optimize our website’s functionality and user experience
– To comply with legal obligations and protect our legal rights
– To conduct analytics and research to improve our services

3. Legal Basis for Processing
We process your personal information based on the following legal grounds:
– Consent: When you have given your explicit consent for a specific purpose.
– Contract: When processing is necessary to fulfill a contract with you.
– Legitimate Interests: When processing is necessary for our legitimate business interests, unless overridden by your rights.
– Legal Obligation: When processing is required to comply with legal obligations.

4. Sharing Your Information
We do not sell your personal information. We may share your data with:
– Service Providers: Trusted third-party service providers who assist us in operating our website and services, provided they agree to adhere to this privacy policy.
– Legal Requirements: Authorities or other parties when required by law, legal process, or government request.
– Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

5. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand how you use our site, personalize content, and improve our services. You can manage your cookie preferences through your browser settings. However, disabling cookies may impact your website experience.

6. Your Rights Under the Washington Privacy Act
Under the WPA, you have the following rights:
– Right to Access: You can request access to the personal information we hold about you.
– Right to Correct: You can request corrections to inaccurate or incomplete personal information.
– Right to Delete: You can request the deletion of your personal information, subject to certain exceptions.
– Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
– Right to Opt-Out: You can opt-out of targeted advertising, the sale of personal data, or profiling based on your personal data.

To exercise your rights, please contact us at [email protected]. We will respond to your request within 45 days, as required by the WPA.

7. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or alteration. While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically for any updates.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights under the Washington Privacy Act, please contact us at [email protected]